Shipping policy

Order processing

Please allow 72 hours to process your order. Expect an email within 72 hours to let you know your order is on the way.

UK delivery

For products dispatched by Craft Corner Shop, standard delivery costs £3.00, with an estimated transit time of 2–4 business days after dispatch.

Eligible orders of £25.00 or more qualify for free UK delivery. The free service depends on the products’ shipping profile: standard delivery (2–4 business days) for the general profile, or express delivery (1–3 business days) for the small-parcel profile.

For products in the small-parcel profile, paid express delivery is also available at £5.99, with an estimated transit time of 1–3 business days after dispatch.

International delivery

International delivery is available to supported destinations. Rates and services depend on the product and destination. The general profile offers standard international delivery to the EU at £14.99 (2–11 business days) and other supported international destinations at £23.99 (3–17 business days), subject to the order conditions shown at checkout. The small-parcel profile offers express international delivery to supported European and North American destinations at £25.00 (2–11 business days).

Checkout rates and separate shipments

The delivery options, eligibility and total shipping charge for your products and address are shown at checkout. Products supplied through Shopify Collective may use their suppliers’ shipping rates and may arrive separately. Orders containing products from different shipping profiles or fulfillment locations may have combined shipping charges. Delivery times are estimates and exclude order processing time.

Refunds, returns and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition (see our returns policy for eligibility, exceptions and more information), and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@craftcorner.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don’t hesitate to contact us at info@craftcorner.shop.